Please expect a slight delay in claims turnaround due to COVID-19 staff precautions.
With your Keystone Benefits, you’ll receive access to a secure, easy-to-use web portal where you can track your account balance, view your investment accounts and submit requests for reimbursements.
To gain access visit the link below: https://keystoneflex.lh1ondemand.com
*Existing User side of screen*
First initial of first name, last name, and last four numbers of their SSN.
SAME as Login ID - (Ex. Jdoe1601)
**You will then be prompted to answer security questions, and reset your password.**
-This is for FSA, LPFSA, & HSA benefits only. For COBRA online access please contact Keystone directly for set up. -
Take control of your health benefits with the Keystone Flex Administrators Mobile App. Get secure, around-the-clock information at your fingertips!
Download the Keystone Mobile App by typing in
“Keystone Flex Admin Benefits” at the App Store.
<<<<< Same Login Credentials as Employee Consumer portal!
**The Keystone Flex Administrators Mobile App is compatible with iOS devices (iPhone, iPod Touch, iPad) and Android-powered devices.
- This is for FSA, LPFSA, & HSA benefits only. -
We are excited to announce we have implemented a new feature to serve our clients! When accessing your Online Consumer Portal or Mobile App you will now see a "Need Help" icon in the bottom right corner. This links you to our 24/7 Virtual Assistant that can help you with account inquiries in various ways.
A few examples are:
and MUCH MORE!
To gain access to reports, submit terminations and new hires, and much more access the Employer side of the portal by following this link: CLICK HERE TO GAIN ACCESS TO THE EMPLOYER PORTAL
**If you have not been set up with a Username or Password yet please contact Keystone Flex directly. **
For COBRA online portal access please contact Keystone directly for set up.