Keystone Test
  • Home
  • About Us
    • Our History
    • Our Team
  • Services
    • FSA & LPFSA
    • Dependent Care
    • HRA
    • HSA
    • COBRA
    • Plan Benefit Card
  • Forms / Resources
  • 24/7 Account Access
  • OTAP Info.
  • FSA Store / HSA Store
  • Keystone Sponsorships
  • Contact Us/Quote Request
  • More
    • Home
    • About Us
      • Our History
      • Our Team
    • Services
      • FSA & LPFSA
      • Dependent Care
      • HRA
      • HSA
      • COBRA
      • Plan Benefit Card
    • Forms / Resources
    • 24/7 Account Access
    • OTAP Info.
    • FSA Store / HSA Store
    • Keystone Sponsorships
    • Contact Us/Quote Request
Keystone Test
  • Home
  • About Us
    • Our History
    • Our Team
  • Services
    • FSA & LPFSA
    • Dependent Care
    • HRA
    • HSA
    • COBRA
    • Plan Benefit Card
  • Forms / Resources
  • 24/7 Account Access
  • OTAP Info.
  • FSA Store / HSA Store
  • Keystone Sponsorships
  • Contact Us/Quote Request

24/7 Account Management

Online Consumer Portal

Online Consumer Portal

Online Consumer Portal

With your Keystone Benefits, you’ll receive access to a secure, easy-to-use web portal where you can track your account balance, view your investment accounts and submit requests for reimbursements.


  To gain access visit the link below:  https://keystoneflex.lh1ondemand.com

                    

USERNAME:

First initial of first name, last name, and last four numbers of their SSN. 

             PASSWORD:   

SAME as Login ID - (Ex. Jdoe1601) 


 **You will then be prompted to answer security questions, and reset your password.**


-This is for FSA, LPFSA, HRA, & HSA benefits only. For COBRA online access please contact Keystone directly for set up. -

Mobile App

Online Consumer Portal

Online Consumer Portal

Take control of your health benefits with the Keystone Flex Administrators Mobile App.  Get secure, around-the-clock information at your fingertips! 


 Download the Keystone Mobile App by typing in 

“Keystone Flex Admin Benefits” at the App Store.  


<<<<< Same Login Credentials as Employee Consumer portal!  


**The Keystone Flex Administrators Mobile App is compatible with iOS devices (iPhone, iPod Touch, iPad) and Android-powered devices.


-This is for FSA, LPFSA, HRA, & HSA benefits only. For COBRA online access please contact Keystone directly for set up. -

Virtual Assistant

Online Consumer Portal

Virtual Assistant

When accessing your Online Consumer Portal or Mobile App you will see a "Need Help" icon in the bottom right corner. This links you to our 24/7 Virtual Assistant that can help you with account inquiries in various ways. 


A few examples are:

 

  • Account balances
  • Allowed expenses
  • Claim status
  • Final Claim filing deadline
  • Claim denial reasons
  • Uploading and viewing a receipt
  • Identifying valid documentation
  • Debit card status
  • Requesting additional help from a Customer Service Representative if needed.

and MUCH MORE! 



Employer Portal Access

FSA, LPFSA, HRA, & HSA Employer Portal Access

To gain access to reports, submit Terminations/New Hires, and MUCH MORE access the Employer side of the portal by following this link: CLICK HERE TO GAIN ACCESS TO THE EMPLOYER PORTAL


**If you have not been set up with a Username or Password yet please contact Keystone directly. **


COBRA Employer Portal Access

For COBRA online portal access please contact Keystone directly for set up.

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