Please expect a slight delay in claims turnaround due to COVID-19 staff precautions.
We have been "Operating at the Pinnacle of Excellence" for over 25 years serving our clients!
We are a leader in FSA, LPFSA, HRA, HSA, and COBRA administration. At Keystone Flex Administrators we have one goal- total satisfaction to our clients. We firmly believe we provide the best customer service in the industry!
Keystone Flex Administrators possesses the experience, knowledge, and commitment to ensure that your plan is compliant and efficient in its administration.
Some services that set us apart from the rest!
• DAILY Claims adjudication and processing
• Direct Deposit set up offered for all employees for
manual claim reimbursements at no additional cost
• Live interaction with a Customer Service Representative (no
“please press 1” hassle during business hours).
• Enjoy secure on-line access to your Employee account available
24/7/365 by computer or cell phone.
• Access to FSA/HSA Store for online purchasing/eligibility
• On site client enrollment/educational meetings
• “Wake Up” notices sent to clients approaching plan Renewal to
let employees know current available balance’s so they don’t
• Employer Portal access for account management purposes.
• Establishing Carrier Connection file feeds to receive client data
• Plan document drafting for clients